Terms of Service
These Terms of Service explain the rules and conditions that apply when you use the Aurevo™ website or purchase products from our store. They are designed to provide a clear understanding of your rights, responsibilities, and our commitment to a transparent shopping experience.
Acceptance of These Terms
By accessing or using the Aurevo™ website, or by placing an order through our store, you agree to these Terms of Service and our related policies. If you do not agree with these Terms, please do not use our website or purchase products from us.
These Terms apply to all visitors, customers, and anyone who accesses or uses our website.
Website Use
You agree to use the Aurevo™ website only for lawful purposes and in a way that does not interfere with its operation or the experience of other users.
You may not misuse the website, attempt unauthorized access to our systems, introduce malicious software, or engage in any activity that could disrupt, damage, or compromise the security of our website or services.
Eligibility to Purchase
To place an order through our website, you must have the legal capacity to enter into a binding agreement under the laws applicable to you. If you are under the age required by your local laws, a parent or legal guardian must place the order on your behalf.
By placing an order, you confirm that the information you provide is accurate, complete, and up to date.
Products & Product Information
We strive to ensure that all product descriptions, images, specifications, pricing, and other information displayed on our website are accurate and up to date. However, occasional errors, omissions, or updates may occur, and we reserve the right to correct them at any time without prior notice.
Product images are provided for illustrative purposes only. Actual colors and appearance may vary slightly depending on your device, lighting conditions, or normal manufacturing processes.
From time to time, minor changes to packaging, labeling, accessories, or other cosmetic details may occur as part of supplier or manufacturing updates. These changes do not affect the intended function, quality, or performance of the product.
Product availability may change without prior notice. If a product becomes unavailable after an order is placed, we will notify you and offer an appropriate solution in accordance with our applicable policies.
Pricing & Payment
All prices displayed on our website are shown in U.S. Dollars (USD) unless otherwise stated. Applicable taxes and shipping charges, if any, will be calculated and displayed during checkout before you complete your purchase.
By placing an order, you authorize us to charge the payment method you provide for the total amount of your order. All payments are subject to authorization, verification, and fraud prevention measures.
While we make every effort to ensure accurate pricing, occasional errors may occur. If we discover an error in the price of a product before your order is accepted, we reserve the right to cancel the order and notify you before processing any further.
Order Acceptance
After you place an order, you will receive an email confirming that we have received it. This confirmation does not mean that your order has been accepted.
We may decline or cancel an order before processing begins for reasons including, but not limited to, product unavailability, pricing or product information errors, payment verification issues, suspected fraud, or other circumstances that prevent us from fulfilling the order.
If we are unable to accept your order, we will notify you as soon as reasonably possible and, where applicable, issue a full refund for any payment already received.
Order Changes & Cancellations
If you need to change or cancel your order, please contact us as soon as possible after placing it.
We will make every reasonable effort to accommodate your request before processing begins. However, once an order has entered processing, changes or cancellations may no longer be possible.
If we are unable to accommodate your request because processing has already begun, our Refund Policy will apply where applicable.
Shipping & Delivery
We aim to process and deliver every order as efficiently as possible. Delivery times provided on our website are estimates only and may vary depending on the destination, carrier operations, customs clearance, weather conditions, or other circumstances beyond our reasonable control.
Once your order has been shipped, you will receive tracking information, where available, to help you monitor its delivery.
For complete information about order processing, shipping methods, estimated delivery times, tracking, and shipping-related support, please refer to our Shipping Policy.
Returns & Refunds
Your satisfaction is important to us. If you experience an issue with your order or product, please contact us and we'll do our best to help.
Eligibility for returns, refunds, and our 30-Day Satisfaction Guarantee is governed by our Refund Policy, which explains the support process, review criteria, and available resolutions.
Please refer to our Refund Policy for complete information about requesting support, return eligibility, and refund options.
Third-Party Services
Our website and services may rely on trusted third-party providers to support payment processing, order fulfillment, shipping, tracking, website hosting, analytics, and other business operations.
Your use of these services may also be subject to the terms, conditions, and privacy practices of the applicable third-party providers. Aurevo™ is not responsible for the content, policies, or practices of third-party services that operate independently from our website.
Intellectual Property
All content available on the Aurevo™ website, including text, images, graphics, logos, product designs, branding, and other materials, is owned by or licensed to Aurevo™ and is protected by applicable intellectual property laws.
You may access and use our website for your personal, non-commercial use only. You may not copy, reproduce, distribute, modify, publish, sell, or otherwise use any content from our website without our prior written permission, except where permitted by applicable law.
Disclaimer of Warranties
We work hard to provide accurate information, reliable service, and quality products. However, except where required by applicable law, our website, products, and services are provided on an "as available" and "as is" basis, without warranties of any kind, whether express or implied.
Nothing in these Terms excludes or limits any rights or warranties that cannot be excluded under applicable consumer protection laws.
Limitation of Liability
To the fullest extent permitted by applicable law, Aurevo™ shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our website, products, or services.
Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by applicable law.
Force Majeure
Aurevo™ will not be responsible for any delay or failure to perform our obligations where such delay or failure results from events beyond our reasonable control. These events may include natural disasters, severe weather, government actions, customs delays, labor disputes, transportation disruptions, public health emergencies, or other unforeseen circumstances.
Where reasonably possible, we will keep you informed of any significant delays and work to minimize their impact.
Governing Law
These Terms are intended to comply with applicable laws. Governing law and jurisdiction may be updated as Aurevo™'s business structure evolves.
If any provision of these Terms is found to be invalid or unenforceable under applicable law, the remaining provisions will continue in full force and effect.
Changes to These Terms
We may update these Terms from time to time to reflect changes in our business, services, legal requirements, or operational practices.
The most current version will always be published on this page with the updated effective date. By continuing to use our website or purchase products after any changes become effective, you agree to the revised Terms.
Contact Us
If you have any questions about these Terms of Service, we're here to help. Please contact us using the information provided on our Contact page, and we'll do our best to respond as soon as reasonably possible.